Shipping
U.S. Shipping
We offer US shipping with the United States Postal Service. All non-pre order items will take approximately 2-7 days to ship.
Pre-order/ Made to order
All "Pre-Order" items are 100% made to order to provide a sustainable approach to the industry. As a result of this, orders will take 2-8 weeks to ship.
International shipping
We currently offer international shipping. Additional taxes or duties may occur depending on the region the package is being shipped. We are not responsible for any taxes or fees. For any questions, please email us at contact@vivacarpe.com
Exchanges and Store credit
Returns and Exchanges
If you need to make an exchange, have received faulty/damaged merchandise, or are unsatisfied with your order, please reach out to contact@vivacarpe.com. Currently we only accept exchanges or store credit within 5 days of receiving your purchase. Any shipping fees for returns are at the customers cost.